Terms

Terms of Service

These terms govern access to CommentProtect, including comment moderation, inbox workflows, automation, analytics, exports, translation, and AI-assisted replies.

Last updated: May 8, 2026

Service Scope

CommentProtect processes comments and direct-message conversations available through authorized Meta APIs. It does not support Facebook groups, personal profiles, non-Meta platforms, bulk likes, auto-likes, public API access, Zapier, direct-message auto-replies, or comment assignment unless a future written agreement explicitly adds those features.

Trials, Billing, and Usage

The standard trial is 7 days with no credit card required. Paid plans include all features and scale by monthly comment volume. Processing may pause when a trial expires, payment fails, or monthly usage exceeds the active plan limit.

User Responsibilities

Customers are responsible for keeping account access secure, connecting only pages they are authorized to manage, reviewing AI-generated content before sending when auto-replies are disabled, and complying with Meta Platform Terms and applicable laws.

Meta Non-Affiliation

CommentProtect is not endorsed by, sponsored by, or affiliated with Meta Platforms, Inc. Facebook and Instagram are trademarks of their respective owners.

Support and Account Requests

Billing questions and access issues should be sent to support. Data exports and account deletion requests can be started from the GDPR portal and are handled according to the privacy policy and data-retention process after verification.